New York City Computer Repair & Cyber Security Blog

Read the Latest Articles In Tech and Cyber Security

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Nonsense Facebook Messenger is not listening to or tracking your every move.

Did you know that the Facebook mobile app has access to your smartphone microphone? And recently, a conspiracy theory that the mobile app listens to your conversations for advertising purposes went viral so Facebook had to issue a statement denying that claim.

“Facebook does not use microphone audio to inform advertising or News Feed stories in any way. Businesses are able to serve relevant ads based on people’s interests and other demographic information, but not through audio collection,” said Facebook in a recent blog post. "We only access your microphone if you have given our app permission and if you are actively using a specific feature that requires audio. This might include recording a video or using an optional feature we introduced two years ago to include music or other audio in your status updates." Facebook also requires microphone access to record and share live video for the Facebook Live feature.

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Consumer Reports Original Ransomware Interview With Short Circuited Consumer Services Owner Raul Glasgow Circa 2016

Ransomware is a form of malware, or malicious software that is a lot more complicated that typical malware. Ransomware can present itself in a few ways, two forms described below:

Locker ransomware encrypts the whole hard drive of the computer, essentially locking the user out of the entire system.
Crypto ransomware will only encrypt specific, seemingly important files on the computer, such as word documents, PDFs and image files.

Ransomware does exactly what it sounds like – it presents users with an ultimatum: pay a fee to unlock and reclaim personal data, or don’t pay the fee and lose the data indefinitely.

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Happened to me ransom

Consumer Reports Article Raul Glasgow and Short Circuited Computer Services Referenced

By Raul Glasgow, Owner, Shortcircuited Computer Repair Services, Brooklyn, New York

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I do info-tech consulting and computer repair. I’m basically the computer guy for a number of dental and medical offices. One day last summer I got up and checked on the server where I keep my website—and the site was just gone. The files were encrypted, and I saw a message appearing in a pop-up window.

This wasn’t the first time I’d encountered ransomware, so I knew what the message was going to say: To get the files back I’d have to pay the hackers in bitcoin, a digital currency.

I started seeing ransomware attacks targeting some of my clients two or three years ago, and since then it’s become more common.

The first time it was a dental office, and they were being told to pay about $2,000 in bitcoin to get their files back. But we were worried they could lose the money if the hackers didn’t actually restore the files—after all, we didn’t know who these guys were. We ended up wiping everything and starting fresh with a new computer. We could do that because everything was backed up.

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The FCC wants to repeal net neutrality, and it just made its opening move

Network neutrality is the idea that your cellular, cable, or phone internet connection should treat all websites and services the same. Big companies like AT&T, Verizon, and Comcast want to treat them differently so they can charge you more depending on what you use.Network neutrality is the idea that your cellular, cable, or phone internet connection should treat all websites and services the same. Big companies like AT&T, Verizon, and Comcast want to treat them differently so they can charge you more depending on what you use.
If you like the current state of the internet, you should know about net neutrality.
Internet is built around the idea of openness. It allows people to connect and exchange information freely.
Much of this is because of the idea of net neutrality.
If you like the current state of the internet, you should know about net neutrality. Many web users are aware of it.

Short Circuited Founder Raul Glasgow Does a CBS 12 News Interview about Ransomware.

Ransomware is a new form of computer malware that is rapidly developing and spreading in the New York City area. NYC Brooklyn Computer Repair owner Raul Glasgow does an interview for CBS News 12 about the rise of ransomware and his experiences with the malware..

The malicious programs infect machines then encrypts user files with an unbreakable encryption code.

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Brooklyn Computer Repair Cost-Consumer

The computer repair rates for consumers are more simple. computer repair cost brooklyn nyc

For an onsite tech to come to your home or business: $150. Fee covers 1 hour of service.

Basic PC repair charge: $100.

PC Laptop Screen Repair- Non Touch Screen: $100

PC Laptop Screen Repair -Touch Screen: $150

Macbook Screen Repair: $150 for older model macs.

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Anti-virus software is dead.

An article in the Wall Street Journal of May 5, 2014 summarized what I have been talking about these last few years. 25 years ago, Symantec was one of the first IT security companies to develop commercial antivirus software to protect computers from hackers. Now the company says that's no longer working. Antivirus "is dead," says Brian Dye, Symantec's senior vice president for information security. "We don't think of antivirus as a moneymaker in any way." Mr. Dye estimates antivirus now catches just 45% of cyberattacks.

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NYC On-Site Computer Repair Rates:

$195 for tech to appear at your business.Hourly billing starts after first hour
Billed in 1/2 hour increments after first hour at a rate of $125 per hour.

Total PC Optimization & Virus / Spyware Removal:
Has A Rogue Virus or Fake Antivirus or AntiSpyware Application
Taken Over Your Computer And Slowed It Down to a point Where It's Almost Unusable?

Rogue security software is a form of computer malware
that deceives or misleads users into paying
for the fake or simulated removal of malware.

Get Your Computer Back In Shape!
$100 Flat Rate per workstation

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Deleting your computers cookies & browser history is a great way to protect your online privacy. This only takes a few seconds, and can be done whenever you feel it is necessary. Here is how to complete the process in two of the most popular web browsers:

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Speed Up Your Computer

Have you ever wondered why your computer slows down over time? Well there are a lot of reasons for that, sometimes it is spyware and viruses that pile up on your computer over time, other times it can be left over program files in your registry. The point is most peoples computers don't run like they used to and most of us are unsure how to fix things.

There are a lot of different programs out there, some cost as much as $100 while others are free. The problem comes in when people are unsure what program to use, installing and uninstalling various programs can be bad enough but installing and uninstalling programs that mess with your registry!

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