Dental Imaging & X-Ray System Integration
Sensors, intraoral cameras, panoramic, ceph and CBCT — installed, bridged to your PMS and tuned so images land in the right chart, every time.
What you get
- ✓Digital sensor installs and driver troubleshooting (Dexis, Schick, Carestream, XDR, etc.)
- ✓Intraoral camera setup with chairside acquisition
- ✓Panoramic, cephalometric and CBCT integration
- ✓PMS bridges so images attach to the correct patient automatically
- ✓DICOM storage, image archival and offsite copies
- ✓Operatory PC tuning so acquisition stops freezing mid-exposure
Sensors and bridges
90% of imaging issues come down to drivers, bridges or USB power. We make sure your sensor talks to your chart software cleanly, that operatory PCs have the right ports and power, and that capture latency stays under a second.
We work with Dexis, Schick, Carestream RVG, XDR, Apex, ProSensor and most other modern sensors.
Panoramic, ceph and CBCT
Large-format imaging brings DICOM, networked acquisition stations and gigabyte-scale datasets into the mix. We size your network, plan storage, integrate the acquisition software with your PMS, and make sure CBCT volumes are backed up — not just sitting on the imaging PC under the front desk.
Operatory workstation tuning
An op PC that takes 90 seconds to log in costs you real money. We standardize operatory workstations — SSDs, locked-down profiles, fast boot, kiosk-style logon, no consumer junkware — so the assistant can acquire and move on.
Frequently asked questions
▸My sensor stopped attaching X-rays to the chart. What happened?
Almost always a driver, bridge configuration or USB power problem rather than a failed sensor. Windows updates and PMS version upgrades routinely break bridges, and a sensor drawing power through an underpowered or daisy-chained USB port will drop mid-capture. We can usually diagnose remotely and often fix it the same day. Before you order a replacement sensor, let us look at it.
▸What does a CBCT need from our network and workstations?
Large-format imaging is the heaviest thing on a dental network. CBCT volumes are measured in gigabytes, so you want wired gigabit at minimum to the acquisition station — Cat6A if the cabling is still going in — and enough storage headroom that nobody is deleting scans to make room. The reconstruction workstation needs real CPU, RAM and an SSD.
Critically, CBCT data has to be in your backup. We regularly find volumes sitting only on the imaging PC — one drive failure from being gone forever.
▸Should imaging be on its own network?
Yes. Imaging and front-desk traffic on the same flat network make both feel broken — a large scan transferring can stall a chart lookup at the desk. Its own VLAN costs nothing beyond a properly configured switch and fixes it permanently. It also keeps guest Wi-Fi and patient phones from having any path to your imaging equipment.
▸We are buying new sensors. Anything to check first?
Confirm the imaging bridge for your exact PMS and versionbefore you buy. This is the expensive mistake we see most often — sensors are not cheap, and “it integrates” from a sales rep is not the same as a documented, supported bridge for the version you actually run. Send us the model you're considering and we'll verify it against your setup for free.
▸Can you make our operatory PCs stop freezing during acquisition?
Usually yes. Freezes typically trace to an underpowered op PC, a spinning hard drive, antivirus scanning the capture folder, or USB power management putting the sensor port to sleep. We standardize op workstations on SSDs with locked-down profiles, handle scanning exclusions appropriately, and disable the USB power saving that causes mid-exposure dropouts.
Ready to stop fighting your tech?
We work with dental practices across NY. Most quotes in under an hour.