We wire your new office before the drywall goes up.
NYC’s only IT shop that starts at the construction phase. From cabling and server rooms to Dentrix, Eaglesoft, Open Dental, eClinicalWorks and HIPAA — one team, one phone number, opening day to ten years out.
Brooklyn-based · serving all 5 boroughs · same-week site visits
Most IT companies show up after the floor is laid.
By then it’s too late. Cable pathways are sealed. Server-room electrical isn’t right. The front desk has nowhere to run a phone line. We start at the framing stage, sit down with your architect and contractor, and design your network around how you actually run patients.
From construction to consultation — our 6-step build-out
The same process we’ve used in Brooklyn brownstones, Manhattan high-rises and Queens suite conversions.
- 01
Pre-construction walkthrough
We visit during the design phase, before drywall goes up. Cable pathways, server closets, panel locations and patch-points get mapped so nothing has to be torn out later.
- 02
Structured cabling & rough-in
Cat 6A / fiber runs to every operatory, op-cam, treatment room, front desk and check-out station. Pulled, terminated and certified while the walls are still open.
- 03
Server room & rack build-out
Dedicated circuit, UPS, cooling, lockable rack and switch stack. Wired before flooring and millwork so the room is functional on day-one of trim-out.
- 04
Workstations, imaging & PMS install
PCs, monitor arms, sensors, intraoral cams, panoramic & CBCT bridges. Dentrix, Eaglesoft, Open Dental, Curve, Carestream, eClinicalWorks, Athena — installed, migrated and tested.
- 05
HIPAA hardening & backups
Encrypted drives, role-based access, segmented Wi-Fi for staff vs. patients, audit-ready logging, 3-2-1 backups with encrypted offsite copies and tested restores.
- 06
Go-live & ongoing support
We sit chairside on opening day. Then we stay on call — month-to-month, no lock-in — for the inevitable Friday-afternoon ticket.
Everything your new office needs, under one contract
No general contractor sub-bidding cabling to one vendor, software to another, and security to a third. One team. One scope. One bill.
Construction-phase IT planning
Sit at the table with your GC and architect from day one. Floorplans, electrical, HVAC and low-voltage coordinated so the network is invisible and bullet-proof.
Structured cabling
Cat 6A, fiber backbones, riser-rated runs, labelled patch panels, certification reports for every drop.
Workstation & operatory build-outs
Quiet, medical-grade PCs, dual-monitor arms, imaging-ready GPUs, intraoral camera and sensor configuration per chair.
Practice management software
Dentrix, Eaglesoft, Open Dental, Curve, Carestream — fresh installs, server migrations, version upgrades, conversions.
EMR & medical office IT
eClinicalWorks, Athenahealth, NextGen, Practice Fusion — set-up, integrations with labs, e-Rx and patient portals.
Imaging system integration
Panoramic, CBCT, 3D, ultrasound and X-ray bridges. Calibrated, DICOM-routed and connected to your PMS/EMR.
HIPAA / HITECH compliance
Risk analysis, encryption, access controls, BAAs, staff training and audit-ready documentation in writing.
Networks & Wi-Fi
Business-class firewalls, VLAN-segmented Wi-Fi (staff / clinical / patient / guest), VoIP phone systems.
Backup & disaster recovery
3-2-1 backups, encrypted offsite copies, ransomware-resilient snapshots, monthly test restores you actually see.
Why NYC practices pick Short Circuited
We start before the contractor finishes
Most IT firms show up after the floor is laid and the walls are painted, then ask where the network closet is. We show up with the architect.
Single accountable team
Cabling, server, workstations, software, security and ongoing support — one shop, one phone number, no finger-pointing.
Specialised in dental & medical
We speak Dentrix, Eaglesoft, Open Dental, Carestream, eClinicalWorks, Athena — and we know what an OCR HIPAA audit actually asks for.
After-hours installs
Cut-overs and upgrades happen nights and weekends so no patient ever sees a "system down" sign.
NYC-local, on-site fast
Brooklyn-based with techs across the five boroughs. On-site response, not a chatbot in another timezone.
Transparent, flat-fee scoping
You see the scope, the equipment list and the price before we order anything. No mystery hardware mark-ups.
Planning a new office? Talk to us before you sign the GC.
Free 30-minute consult. We’ll review your floorplan and tell you exactly what the GC needs to leave open for IT.
Practice management & EMR software we install & support
- Dentrix
- Eaglesoft
- Open Dental
- Curve Hero
- Carestream
- Practice-Web
- Denticon
- eClinicalWorks
- Athenahealth
- NextGen
- Practice Fusion
- Kareo
- DrChrono
Don’t see yours? Call us — odds are we’ve installed it.
Ready to break ground?
Tell us your address, your opening date, and what software you plan to run. We’ll meet you on-site, no charge.
Short Circuited Computer Repair · 1339 Lincoln Pl, #6B · Brooklyn, NY 11213 · See all dental IT services →