Virus & Malware Removal in Brooklyn, NYC
Virus & Malware Removal in Brooklyn, NYC
Pop-ups, ransomware, browser hijacks, fake antivirus, cryptojackers — removed and hardened against re-infection. Same-day on most machines.
💰 Starting at $100 — plus parts if needed
If your computer is plastered with pop-ups, can’t reach Google, throws fake “Microsoft Security” warnings, or just feels mysteriously slow — that’s malware, not your imagination. We strip it off, lock it out, and harden the machine so you’re not back next week.
We handle every flavor: classic viruses, trojans, ransomware, cryptojackers, browser hijackers, fake-antivirus scareware, rootkits, PUPs and adware. Mac, Windows, Chromebook. Bring it in or ship it to our Brooklyn shop.
What you get
- ✓Full multi-engine scan + manual cleanup — not just one antivirus pass
- ✓Browser reset for Chrome, Edge, Firefox, Safari — kills hijacked search and pop-ups
- ✓Rootkit and persistence-mechanism removal (registry, scheduled tasks, services)
- ✓Patch the entry point — outdated browser, Office macros, weak admin password, etc.
- ✓Layered defense installed: real antivirus + browser ad-blocker + password hygiene
- ✓Optional: encrypted backup setup so a future ransomware hit isn’t fatal
- ✓90-day re-infection guarantee — if the same fault returns, we re-do it free
How our virus removal actually works
- Triage call or walk-in. Tell us what the machine is doing — pop-ups, encrypted files, ransom note, slow browsing. We quote flat-rate upfront.
- Offline scan. We boot the drive from a clean external environment so the malware can’t hide from the scanner. Multi-engine, signature + behavior.
- Manual cleanup. Some payloads need hand-removal — scheduled tasks, registry persistence, browser extensions, hosts-file edits. We do the bench work other shops skip.
- Harden & verify. Browsers reset, real antivirus installed, patching brought current, weak passwords flagged. We verify clean before pickup.
Got ransomware? Do these three things first
- Disconnect from the network. Unplug Ethernet, turn off Wi-Fi. Stops it spreading to shared drives or other machines.
- Don’t pay the ransom yet. Sometimes decryptors exist; sometimes the attacker won’t deliver even after payment. Call us first.
- Don’t reformat. If we can recover your files we want them intact. Reformatting is sometimes the answer, sometimes a tragedy.
Real prevention — not just antivirus
Modern infections come through outdated browsers, malicious ads, phishing emails, fake-update prompts and pirated software. After we clean the machine we set up actual prevention: a real antivirus, browser-level ad blocking, automatic patching, and (for businesses) a proper 3-2-1 backup so a future hit can’t hold you hostage.
Tried everything and it’s still infected? Call us.
If the pop-ups keep coming back, the browser still hijacks itself, the scanner won’t install, or files are encrypted and you’re staring at a ransom note — stop. You don’t need to spend another evening on this. We do this every week and we’re ten minutes from anywhere in Brooklyn.
Flat $100 labor. Same day on most machines. 90-day re-infection guarantee. No fix, no fee.
Frequently asked questions
▸How much does virus removal cost?
Flat $100 labor for standard virus and malware removal. Add parts only if hardware is involved. Same-day on most machines.
▸Will I lose my files?
No, in the overwhelming majority of cases your files come through fine. We clean the system in place. If we hit a case where the malware has encrypted files (ransomware), we tell you upfront and plan recovery before we touch anything.
▸How long does it take?
Standard virus and malware removal is usually same-day or next-day. Ransomware and rootkit cases take 2–4 days depending on how deep the infection goes.
▸Do I need a Mac virus removed too?
Yes — Macs absolutely get malware, just different kinds (adware, fake updaters, browser hijacks, cryptominers). We treat Mac infections with the same multi-engine scan and manual cleanup as PCs.
▸What about the “Microsoft Security” pop-up that says I’ve been hacked?
That is the scam — a tech-support fraud overlay. Don’t call the phone number; don’t give them remote access. Close the browser (Force Quit if you have to) and bring the machine in. We clear the hijacker in minutes.
Ready to get it fixed?
Walk in, ship in, or we’ll come to you. Same-day on most repairs.